Support and Technical Advice

Contact Support

 

Phone support for any of our products call 07 41528020

Email: sales@bit-tec.com.au

Please note manufacturers offer comprehensive online or phone support for retail box and license software and hardware.

Contact Software Manufacturer directly for Tech Support. These manufacturers phone numbers can be found on the manufacturer’s Support websites.

Download Orders
We guarantee all of our DOWNLOAD Installation Keycodes.
Please note license keycodes are not refundable once they have been activated.
Your license keycode will be emailed within 2 to 12 biz hours.

When ordered on weekends orders will be processed in 2 to 12 hours or on the next business day .. Please also check your spam and junk folder or whitelist bit-tec.com.au in advance. You can also call us during business hours of 9:00 AM to 5:00 PM on 07 41528020 for customer service to check on your order, email us at sales@bit-tec.com.au

Microsoft Downloadable Products
How to Download, Install and Activate Microsoft Office Products;
With Online Activation and by Automated Telephone Activation.
Procedure for Online Activation of any of the following products:
Microsoft Windows7 / 8, Windows Server 2008 / 2012, SQL 2008, Office 2010 / 2013,
Project 2010 / 2013, Visio 2010 / 2013, Visual Studio 2010 / 2013,
ONLINE ACTIVATION:
A) When prompted choose to activate “online”
B) Click “Next” and wait until the automated online activation is complete.

TELEPHONE ACTIVATION:
A) When prompted choose to activate “by telephone”
B) Click “Next” and follow the instructions to call Microsoft Automated Service with a toll free number for your country.
C) Follow the automated instructions by telephone and use the phone keypad to enter the series of digits that are displayed on your PC screen.
D) Once this is completed the automated service will give you a series of numbers, you will then follow the instructions to enter them onto your screen to activate the software online.

Once this process is complete you click “NEXT” and you have now activated your software.
The entire process takes about 3-4 minutes to complete.

Email: sales@bit-tec.com.au